Due to the nature of the products we deal with, we do not allow exchanges or refunds for a change of mind. Please choose the items carefully. If you require assistance, please feel free to contact us or call at 0415205260.

We are human too and as much as we don’t like to make a mistake, sometimes we can not avoid it. If you receive a faulty item, please contact us within five days of the delivered date.

We will replace the damaged items asap. If the item is out of stock, we will refund in full including the shipping charges once we get the items in their original condition with tags and receipts.

Please allow 4-8 days to show up the credit in your account.

Remember, handmade items might differ slightly in size, colour, and weight as they are made individually. Please accept this as a unique character rather than a defect.